Annual Billing - FAQs
Who do I make my check payable to? Make your check payable to your association, and write the account number on the check.
Can I pay with a money order? Yes, be sure to make the money order payable to the Association and make sure your account number is
written on it.
Can I pay using a credit card? Yes, pay online using a credit card by going to www.crest-management.com and following the "Online Payment" link to your association. You will need your account number, the Crest Management code (3130) and your Association code (ESP) in order to make a payment. There is a $14.95 fee to pay with a credit card. This fee is paid to the credit card processing company not to the association or Crest.
Can I pay online? Yes, a payment using an eCheck can be made online by going to www.crest-management.com and following the "Online Payment' link to your association. You will need your account number, the Crest Management code (3130) and your Association code (ESP) in order to make a payment. There is no fee to pay with an eCheck.
Can I pay over the phone? No, but paying online is available (see above).
I’m out of the country how do I pay? Homeowners would have to use a U.S. address and the funds would have to be from a bank and in US funds. This would require a routing & transit number vs an IBAN or SWIFT number. The only other option would be physical delivery to the P.O. Box.
Can I get a copy of my statement? Yes, by either contacting Crest Management directly and requesting your statement to be emailed/mailed to you or by going to www.Crest-Management.com and clicking on “HOMEOWNER LOGIN” to login to your account directly and printing a copy from there. If you haven’t already requested access to your account by registration, please click here to find out how to register online to access your account.
Where do I mail my payment?
Mail your payment to:PO Box 52313Phoenix, AZ 85072-2313
This is the Association's bank's lockbox and your payment will be processed the same day they receive it. Be sure to include the bottom of the statement or write the account number on the check.
Where is your office located?
17171 Park Row, Suite 310Houston, Texas 77084
Office Hours are 9 AM — 5 PM, closed on Fridays from Noon —1 PM. Please Remember: If coming to the office to make your payment, we can ONLY accept check or money order. Cash will not be accepted.
What is my account number? The account number can be found on your mailed statement and/or you may contact our Crest office and we can provide you with your account number.