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Pool & Guest Card F.A.Q.'s

Below are some of the most frequently asked questions regarding Pool & Guest Cards and their answers.  For more information regarding Pool Cards, Guest Cards or the Pools, please view the Pool Information page located under the Amenities Tab.
 
  Who needs a Pool Card?
  I need to bring in more than 6 Guests, what do I do?
  How much do new Pool Cards cost?
  Where do I go to get a Pool Card?
  Who can get a Pool Card?
  Can I get into both pool facilities with my Pool Card?
  How can I pay for a Pool Card?  What forms of payment do you accept?
  How much does it cost to have my Pool Card validated?
  What do I need to bring to the On-Site Office to get a new Pool Card?
  I lease my home, do I need to bring anything special to get my Pool Card?
  At what age can children swim or use the pool facilities by themselves?
  What if I do not want to have my photo or my child's photo taken?
  Why do children need a Pool Card?
  I own a home in Eagle Springs, but I do not live there, I rent my home out, can I get a Pool Card?
  How many Guests are resident's allowed to bring to the pool?
  What if I have more than 4 Guests?
  Are grandparents or other guardians considered a "Guest" if accompanying a minor with a Pool Card to the pool?

Who needs a Pool Card?
Every Eagle Springs resident who wishes to use the pool, including children and babies. Anyone without a Pool ID Card will be considered a "Guest" (including infants/children)
 
I need to bring in more than 6 Guests, what do I do?
More than 6 Guests is considered a "Pool Party," and you would need to contact Sweetwater Pools for information and requirements on hosting a pool party. The pool party reservation line at Sweetwater Pools is 281-300-6077. Details for pool parties can be found at www.sweetwaterpoolsinc.com and clicking on the "pool party" icon.
 
How much do new Pool Cards cost?
New or Replacement cards currently cost $5.00/each.
 
Where do I go to get a Pool Card?
Pool Cards are first issued by the Pool Committee during specified dates and times. After that, pool cards are issued at the Onsite Office, located at 12520 Will Clayton Parkway.


Issuance of pool cards during office hours are subject to availability.  Other resident issues, such as clubhouse reservations, take priority over pool cards.

Residents are always encouraged to come to the volunteer hours for pool cards each year.
 
Who can get a Pool Card?
Only Eagle Springs' residents "in good standing" are eligible to get a Pool Card.  "In Good Standing" means that HOA Assessments are current and there is no outstanding balance or legal issues with the HOA.
 
Can I get into both pool facilities with my Pool Card?
Yes and No.

You will need a Pool Card AND an Electronic Access Device (Access Card or Key Fob) in order to enter and use the pools.

One Access Device may be shared by the entire household, but each member of the family will need their own individual Pool Card or they will be considered a guest and will need to be signed in at the gate by another member of the household who does have a valid Pool Card.
 
How can I pay for a Pool Card?  What forms of payment do you accept?
Cash/Credit/Checks (payable to ESCA - Eagle Springs Community Association) for Pool Cards.
Pool Cards:     $5 each
 
How much does it cost to have my Pool Card validated?
Validation stickers are FREE and are good for 2 years.
 
What do I need to bring to the On-Site Office to get a new Pool Card?
You will need to bring a Govt. issued ID, such as your driver's license showing the Eagle Springs address.

Youth aged 13 and up will need a school ID and have a parent present. If names do not match, some form of identification should be provided to prove youth resides with Eagle Springs Resident. Such as School documents, etc.

If you are a homeowner that has lived in Eagle Springs for 60 days or longer, you should be in our system, if you have just moved in, please bring a copy of your closing documents.

Residents leasing their home will need to bring their lease agreement.

All members of the family need to be present in order to have their photo taken for their Pool Card.
 
I lease my home, do I need to bring anything special to get my Pool Card?
Yes, you will need to bring a current copy of your Rental Agreement or Lease Agreement along with a Govt. issued ID, such as your driver's license showing the Eagle Springs address.
 
At what age can children swim or use the pool facilities by themselves?
Children must be 13 years of age or older to use the pools without an adult (18 yrs. of age or older), parent or legal guardian.  This is why we print "UNDER 13" on the Pool Cards of those who are 12 or under.
 
What if I do not want to have my photo or my child's photo taken?
You are not required to, however you or your child will have to be signed in as a "guest" by another member of your household with a Pool Card, in order to use the facilities.
 
Why do children need a Pool Card?
They would need them if someone other than their parent/guardian should bring them to the pool.  For example, if a grandparent were visiting and would like to take their grandchild swimming - the grandparent would be the guest of that child.

Additionally, anyone without a Pool Card is considered a guest. Each Eagle Springs family is permitted to bring in 4 free guests plus 2 additional purchased guest passes - thus if a child does not have a pool card, they will be considered a guest of the Eagle Springs family.

The lifeguards also use them to identify children who are over/under 13 years of age.

In case of an emergency, the child can be identified.
 
I own a home in Eagle Springs, but I do not live there, I rent my home out, can I get a Pool Card?
No, per Article II Section 2.1 of the CC&R's, an owner who leases his/hers unit shall be deemed to have delegated all such rights to the units lessee.  Eligibility for a Pool Card transfers to the resident who is leasing/renting the property.
 
How many Guests are resident's allowed to bring to the pool?
Each HOUSEHOLD may bring up to 4 Guests per visit, simply by signing them in at the gate.  
 
What if I have more than 4 Guests?
You are allowed to bring in 2 additional guests for a $4 fee per guest, payable to the lifeguards in exact change, upon entering the pools.

Lifeguards cannot make change.
 
Are grandparents or other guardians considered a "Guest" if accompanying a minor with a Pool Card to the pool?
No.  A minor (12 years and under) MUST be accompanied by an adult (18 yrs. of age or older), parent and/or legal guardian at all times while at the pool.  

This does not apply for those 13 years and older, in that case, the grandparent or guardian would be considered the child's "guest."

If more than one adult accompanies the minor to the pool, any additional adults would be considered guests.